Welcome to Selected Store (selectedstore.in). We value the trust you place in us and are dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, handle, store, and protect your information in compliance with the Indian Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).

1. Information We Collect

When you visit or place an order on our store, we collect only the information necessary to fulfill your purchases seamlessly:

• Personal Identifiers: Name, delivery address, city, state, postal code, mobile phone number, and email address.
• Payment Information: All payment transactions are securely processed through RBI-approved, PCI-DSS compliant payment gateways. Selected Store does NOT store or have access to your debit/credit card numbers, CVV codes, net banking credentials, or UPI PINs.
• Technical & Browsing Data: IP address, device type, browser information, and standard cookies necessary to maintain your shopping cart and session.

2. How We Use Your Information

• Processing, packing, and dispatching your prepaid orders.
• Sending real-time shipping notifications, tracking details, and order confirmations via email, SMS, or WhatsApp.
• Providing prompt customer support, handling replacement/refund requests, and responding to enquiries.
• Preventing fraudulent transactions and ensuring security across our online platform.
• Complying with statutory tax, invoicing, and regulatory obligations under Indian law.

3. Data Sharing & Third-Party Disclosure

We respect your privacy. We do not sell, rent, or trade your personal information to any third parties for marketing purposes. We share your details only with:

• Logistics Partners: Trusted domestic courier companies (such as Delhivery, Blue Dart, DTDC, India Post) solely for delivering your parcels.
• Payment Gateway Providers: Secure, licensed Indian payment processors to execute authorized transactions.
• Legal Authorities: Only when strictly required by applicable Indian laws, subpoenas, or official government investigations.

4. Data Security

We implement stringent technical and organizational security measures, including 256-bit SSL (Secure Sockets Layer) encryption, firewalls, and restricted administrative access to safeguard your data against unauthorized access, loss, or alteration.

5. Cookies Policy

Our website uses essential cookies to remember your cart items, keep you logged in, and analyze website performance. You may disable cookies through your browser settings, though some site functions (like keeping items in your cart) may not work properly without them.

6. Grievance Officer

In accordance with the Indian Information Technology Act, 2000 and rules made thereunder, any privacy-related grievances or concerns regarding personal data may be addressed to our designated officer:

Grievance Officer: Customer Support Desk
Store Name: Selected Store
Email: support@selectedstore.in
Website: selectedstore.in